Lumis Privacy Policy

Last updated: 2 April 2026

1. Who We Are

Lumis is a skin analysis application developed by Novaux Digital. We are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

Contact: [email protected]

2. What We Collect

• Facial images — captured or uploaded for skin analysis. Images are sent to AI processing services and are not permanently stored on our servers unless you explicitly save your scan history.
• Email address — collected during account registration.
• Skin scan data — scores, analysis results, and scan history linked to your account.
• Device information — basic technical data for app performance.

3. How We Use Your Information

• To generate your personalised skin analysis
• To track your skincare progress over time
• To improve the accuracy of our AI models (anonymised data only)
• We do not sell, rent, or share your personal information with third parties for marketing purposes

4. Third-Party AI Processors

Your facial image is processed by the following AI services solely for the purpose of generating your skin analysis: